“Thank you for calling Roofing & More. How can we make you smile today?”
When you call our office, that is likely the first thing you’ll hear, and there’s a reason for that. At Roofing & More, we like to remember the “More” in our name – and it doesn’t just refer to siding, windows and doors. It represents our unceasing commitment to the customer relationship. “More” means impeccable customer service, no client concern unaddressed and a constant can-do attitude. It means making a home improvement project like
a positive experience, from the time you pick up the phone to call us to the placement of the final shingle. “More” also means promoting a company and community culture that focuses on what matters – the people we care about and doing good for others.
As we go about our daily lives, it is all too easy to get caught up in the hustle and bustle of meeting deadlines, paying bills and advancing personal and professional goals. Until you make the conscious decision to step down, take a breath and consider the things that are most important to you, you may not realize what you’re missing.
This became quite clear to me recently when I faced a challenging professional situation that made me feel like I needed to be in the office 24/7 in order to control the outcome. Then it hit me. I remembered the true meaning of the “More” in my company’s name – and decided that instead of staying at work, I would take the day off and spend it with my grandson for his birthday. Choosing to focus on my loved ones equips me to better handle my professional life and reminds me of Roofing & More’s mission: “To re-invent new ways and ideas to serve our customers better, to improve the lives of our employees and to give back to those in our community.”
As a side note, everything turned out fine with my situation and decision. Our customers were served well, our employees equipped and our reputation intact. At Roofing & More, we are so much more than Northern Virginia roofing, siding, windows and doors. As we head toward the holiday season, I challenge you to consider what “more” means for you in your life.
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